1. Drivers Microsoft Tape Driver
2. Drivers Microsoft Tape Drivers

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1. Hi, I'm hoping someone can help. I'm using DPM 2010 with a MSL2024 G3 tape library. Yesterday there was a tape stuck in the drive on the tape library which was removed from the drive using the option on the library's front console to remove the tape from drive.
2. New LTO Tape Drive driver version 1.0.9.3 Timeouts are determined on a per-drive-generation basis, so a Long Erase should not time out Added support for Microsoft Windows Server 2019.

Is it necessary to load Windows drivers for my tape drive or library?
(KB # DC38DD95)

The answer depends on the backup application being used. Some applications provide their own drivers, while others require installing the Tandberg cellpadding='4' cellspacing='0'>

Application ProviderBackup ApplicationLibrary DriverTape Device DriverNoteAtempoTime NavigatorNo driver required †Tandberg Data tape driverBakBoneNetVaultNo driver required †No driver required †CABrightstor ARCserveNo driver required †No driver required †DantzRetrospectNo driver required †No driver required †DantzRetrospectTandberg Data changer driverTandberg Data tape driverFireWire support requires device driversHPData ProtectorNo driver required †No driver required †IBMTivoliIBM Tivoli changer driverIBM Tivoli tape driverMicrosoftWindows NTBackup (built-in backup)Tandberg Data changer driverTandberg Data tape driverUltraBacUltraBacUltraBac changer driverTandberg Data tape driverSymantecBackupExecMicrosoft generic changer driverSymantec tape driverSymantecNetBackup on 32 bit systemsMicrosoft generic changer driverNetBackup tape driverSymantecNetBackup on 64 bit systemsMicrosoft generic changer driverTandberg Data tape driverYosemite TechnologiesTapeWareNo driver required †o driver required †

† No driver required: The application does not use a driver to communicate with the device. If a driver is already loaded, disable the Microsoft Removable Storage Manager service. If multiple backup applications have been installed on the same server, disable any services for backup applications which are not in use.

Windows Removable Storage Manager Service

If you are using the Windows native backup application (NTBackup), then it will be necessary to start the Removable Storage Manager service.

If you are not using the Windows native backup application, refer to your application’s installation instructions to check whether or not the Removable Storage Manager service should be disabled. In most cases it is best to disable the RSM service. While RSM is running, it may send commands to control the library and tape drive if device drivers are loaded. This may cause conflicts and failures with your backup application.

To disable the RSM service, click on the Windows Start button, Settings, Control Panel. In Control Panel double-click on Administrative Tools. In Administrative Tools, double-click on the Services icon. In Services, scroll down to find the Removable Storage service. Double-click to open its properties. Stop the service and then set Startup type to Disabled.

Tandberg Data Tool Driver Requirements

Tandberg Data provides software tools for troubleshooting and upgrading tape drives and libraries. The tools do not require driver installation for SCSI, FibreChannel or ATAPI devices. The tools do require driver installation for FireWire devices.

Drivers Microsoft Tape Driver

SCSI interface:	No driver required.
FibreChannel interface:	No driver required.
ATAPI interface:	No driver required.
FireWire interface:	Driver required. Driver may be provided by Tandberg Data or other source.

Important! Stop or disable the Removable Storage Manager service and all backup application services before running the Tandberg Data tools. The commands sent by RSM or a backup application to control the tape drive or library may conflict with the tool functions resulting in failures.

Purpose of a Windows Driver

So, what’s the purpose of loading a Windows tape or library driver? The driver provides specific functions as defined by Microsoft. Each function defined in the driver sets up the appropriate commands to be sent to the tape drive or library. This allows a backup application to simply call the functions defined in the driver instead of putting together all of the necessary device commands. So if your backup application relies on these Microsoft-defined function calls, it will require that a driver be loaded.

Other backup applications, however, don’t use the driver function calls at all. Instead, these applications put together the necessary device commands themselves. These applications will not require a driver to be loaded.

Installing and Removing the Tandberg Data Windows Device Drivers

Drivers Microsoft Tape Drivers

For instructions to install, update, or remove the Tandberg Data-provided Windows drivers, please refer to the readme file included in the driver download file. The Tandberg Data Windows drivers can be downloaded fromthe Downloads & Drivers, Support section of the website.