Life happens, and if you’re a GTCC student, faculty, or staff member, you and your family may qualify for food bank access, bus passes, financial assistance, and more. Titan Link can connect you to college and area resources to help you stay focused on your academic and professional goals.
Titan Link Services
Support: 1.866.427.2999 Monday to Friday, 8:30am - 8:30pm Eastern Time. We can save you the time and money by testing your ECU DME before spending on costly diagnostic labor and sensors. Below is a helpful guide to determine if you have a faulty ECU. Fill out the Repair and Return Form and send us your unit today.
Download and run the Silicon Labs driver kit which will install a Serial port that the software can address through a USB port. Connect the charger to the PC via a USB lead (and adapter if applicable). Windows will install the driver if this is the first connection; Go to Device Manager. and check under Ports. FIND A SOLUTION FOR YOUR VEHICLE Find the right Maestro product by selecting your project type and vehicle.
Titan Link provides resources and information that assists with non-academic challenges such as housing, transportation, food insecurity, child care, and emergency loan/grant/scholarship application access for GTCC. These services include:
- Finish Line Grants to cover unexpected expense. Learn more about Finish Line Grants.
- Transportation Assistance Program (TAP)
- Emergency Fund Application
- Food Bank Access
- Social Service and Community Resource Referrals
- Financial Literacy Programming
Jamestown Campus Hours:
General Services (by appointment): 9:00 am - 3:00 pmMonday-Thursday and 9:00 am - 2:00 pm on Friday
Transportation Assistance Program (TAP)*: by appointment
Emergency Loan Applications (by appointment): 9:00 am - 1:00 pmMonday and Tuesday
*Note: Gas cards are only given out on Monday, Tuesday, and Wednesday during transportation hours.
Greensboro Campus Hours:
All services: Wednesday and Thursday 9:00 am - 3:00 pm by appointment
Friday by appointment
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High Point Campus Hours:
All services: Monday and Tuesday: 9:00 am - 3:00 pm by appointment
Friday by appointment
Student Assistance Program
The Student Assistance Program (SAP) is a college-sponsored benefit that offers support and resources to address personal or school-related challenges and concerns. It’s confidential and free to GTCC students and their household family members.
Coronavirus Resources
We understand that many are facing unforeseen financial difficulties during the coronavirus pandemic. We want you to remember that Titan Link is here for you, and so is your community. Many companies and community resources are going the extra mile to assist those who are impacted by policies and closures because of the COVID-19 virus.
We are sharing resources that we have found especially helpful when looking for the assistance that is available to you.
Food Assistance for Free or Reduced Lunch
If you have a child that receives free or reduced lunch, contact your local public school for meal options.
The AuntBertha website provides a way to search for help within your zip code. The site also has done a great job of staying up to date on new resources that are available in response to coronavirus. AuntBertha offers resources for food, housing, utilities, Internet access, phone access, and more.
The United Way is another organization that is always available and looking for new ways to assist those in need. Dial 2-1-1 is available to find community health and human service resources. It is a free, confidential telephone information and referral system that quickly links people seeking help with the community resources they need. You can call 2-1-1 any time, 24 hours a day, 365 days a year, to find resources relating to food, rent, utilities, family resources, and information pertaining to COVID-19. This service is free and multilingual. Visit www.nc211.org for more information.
Download The Little Blue Book (PDF) for a list of free food pantries in Greensboro.
Unemployment for Reduction of Hours or Job Loss
Gov. Roy Cooper issued an Executive Order in response to the coronavirus pandemic. Cooper’s executive order does the following:
- removes the one-week waiting period to apply for unemployment benefits for those workers who lose their jobs;
- removes the requirement that a person must look for another job during this time when so many potential employers are closed and social distancing guidelines are in effect;
- allows employees who lose their jobs or, in certain cases, have their hours reduced because of coronavirus issues, to apply for unemployment benefits;
- waives the requirement that part of the application process be in person;
- directs that these unemployment losses won’t be counted against employers.
You can apply for benefits online 24 hours a day, seven days a week. If you need help, contact the Customer Call Center at 888-737-0259, 8:00 am to 4:30 pm Monday through Friday.
Source: WECT 2 News: 'Impacted by the coronavirus? How to file for unemployment in N.C.'
Coronavirus Stimulus Package
As many of you may already know congress has passed a bill for a stimulus package in response to the coronavirus pandemic. This bill includes many areas of assistance that will be relevant for those financially affected by the coronavirus. We have listed a brief summary below along with the link to the New York Times article source.
- Federal student loan payments will be suspended until December 31, 2020. There will be automatic payment suspensions for any student loan held by the federal government, and it’s retroactive to March 13. (Although, we understand most students are not in repayment for their federal student loans at this point anyway.)
- You can withdraw up to $100,000 from your IRA or workplace retirement this year without the usual 10 percent penalty, as long as it’s because of the outbreak.
- The April 2020 stimulus bill puts a temporary, nationwide eviction moratorium in place for any renters whose landlords have mortgages backed or owned by Fannie Mae, Freddie Mac and other federal entities. This will last for 120 days after the bill passes, and landlords also can’t charge any fees or penalties for nonpayment of rent.
As a reminder many companies and loan providers are offering assistance on their own that is not mentioned in the article. For example, Duke Energy has suspended all disconnections and late payment fees in response to the current pandemic, and many loan providers are offering automatic forbearance if you reach out. If you are having trouble making payments on any of your bills, you should contact that company first to see what programs they already have in place to help those affected by the pandemic.
Pandemic Electronic Benefit Transfer (P-EBT) Program
The Pandemic Electronic Benefit Transfer (P-EBT) Program provides extra help buying groceries for the families of the more than 800,000 children who normally receive free and reduced lunch at school. Please visit the P-EBT page for more information regarding North Carolina’s P-EBT program. Please download the Frequently Asked Questions (PDF) for answers about the program and eligibility.
In addition to the resources mentioned above, we are also providing the community resources below that we have always relied on in the past as they continue to provide support for the community.
Emergency Assistance Program: Greensboro Urban Ministry helps prevent eviction and utility disconnection; provides food assistance; and assists persons who cannot afford to purchase clothing and household goods. You must have already called 336-271-5959 Ext. 340 to discuss request for assistance.
Website: https://greensborourbanministry.org/; Phone: 336-271-5959 Ext. 342
Grace Community Church CARE Ministry: Provides financial assistance and referrals to community resources for people who are homeless, at risk of homelessness, or financially in need and living in the 27403 zip code.
Website: https://gracegso.org/; Phone: 336-379-1936
Guilford County Department of Human Services: Provides emergency temporary assistance for rent, utilities, and appliances if funding is available.
Website: https://www.guilfordcountync.gov/our-county/human-services; Phone: 336-845-7771
Housing Stabilization Program in High Point: Participants may live in the city of High Point, Randolph County or Davidson County. This program is for mortgage assistance. It can provide assistance in paying overdue utilities such as gas, electric and water.
Contact: Keisa Williamson kwilliamson@odm-hp.org, 336-847-4803 or Benita Konce blubega@odm-hp.org, 336-847-4805
Open Door Ministries:Open Door Ministries is a non-profit organization dedicated to helping people regain their lives through supportive services and emergency assistance.
Website: https://opendoorministrieshp.org/; Phone: 336-885-0191
Our Lady of Grace Catholic Church: Offers social/pastoral ministry to the HispanicCommunities of Reidsville, Greensboro, High Point, Thomasville, and Asheboro. Assistance is available for any basic need, such as food, clothing, housing, work, and religious issues.
Website: https://olgchurch.org/; Phone: 336-272-8650 or 336-273-2343
The Salvation Army of Greensboro: Emergency financial assistance only when funds are available.
Website: https://www.salvationarmycarolinas.org/greensboro/home/; Phone: 336-272-5572
COVID-19 Tests
The North Carolina Department of Health and Human Services provides a listing of Community Testing Events. Please visit NC Department of Health and Human Services community testing events web page and put in your county to search for one close to you.
Titan Link Offices
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Titan Link has offices on the Jamestown, High Point, and Greensboro campuses. Services are available by request for our Union Square, Aviation, and Cameron campuses. Please call (336) 334-4822, ext. 55072.Frequently Asked Questions
- Students must provide documentation to support the request for emergency funds.
- Students must have completed 6 or more credits successfully in the prior semester at GTCC.
- Students must currently be enrolled in 6 or more credits.
- Students must have submitted a FAFSA and be approved for financial aid.
- Students must be in good academic standing with the school (2.0 GPA).
- Students must not owe any debts to GTCC.
- Students must have completed the previous semester successfully without being on appeal and meeting satisfactory academic progress.
- Each student is eligible for up to $500 in emergency loans every 12 months.
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- Students must be currently attending a GTCC campus for face-to-face instruction.
- Students who are taking only online classes are not eligible for gas cards or bus passes.
- Bus passes are only given for days that students are scheduled for face-to-face instruction.
- Students are eligible to receive bus passes once every seven (7) days.
- Students requesting gas cards must provide a valid driver’s license, vehicle registration, and insurance card with their name indicated as an insured driver.
- Students are eligible for gas cards once a semester.